FAQs

Are you open for business?
Yes! We are open for the winter 2024 season and we are now accepting fiber processing orders. Please check out our Services & How It Works to learn more.

How do I get my fiber processed at the mill?
Follow our step by step process on our How It Works page!

Do you only process sheep wool?
No, we process ALL fiber types, including: alpaca, llama, angora, cashgora, etc.

What is the minimum amount of fiber you will process?
The minimum batch size is 2.5 pounds (including blending fibers). If your fiber is under 2.5 pounds, you can choose to add blending fiber to meet the minimum weight or we will charge for a minimum of 2.5 pounds.

Do you process fine breeds such as merino, cvm, etc?
Yes we do! There may be an extra charge for washing if needed.

Do you make yarn for knitting, crochet, etc?
No we do not, but we do make rug yarn for producing rugs.

What are your prices?
Check out our Services page to get more information on pricing and the many processing options we offer!

Does carding remove vegetable matter and other debris?
No, the carding process does not remove vegetable matter and debris.

What are your turnaround times?
Turnaround times are approximate and vary throughout the year. Most orders are completed in 10-12 weeks.

What if I am already an existing customer?
Email the mill (compassrosewoolmill@gmail.com) with your request to hold your spot and receive a current estimated turnaround time and approximate dates to deliver fiber to the mill. Once your date has been approved you can fill out the intake forms and bag tags.

Can I pre-wash my own fiber?
Please contact us if you would like to prewash. If you prewash your fibers, but they require additional washing, there will be a washing charge. Please don’t use conditioner, fabric softeners, & oils or we will have to rewash the fiber. Standard washing charges apply.

What if I want to cancel my order after my fiber has already been shipped or dropped off?
If the order is canceled by the customer and fiber has been delivered, the customer has the option to pick up the fiber or pay to have it shipped back to them.